Believing that quality is customer satisfaction, Apn Paper & Logistics Management aims at achieving a superior quality level with low cost by aiming to make service production error-free. To this end, Apn Paper & Logistics has adopted the Excellence Approach, which is in essence a continuous improvement, learning and innovation that meets the expectations of its customers, employees, suppliers, society and shareholders in a balanced way. The policies adopted for the successful implementation of the Excellence Approach are listed below. Within the framework of a culture of excellence created by these policies, Apn Paper & Logistics bears the happiness of being an exemplary company of the 2000s.
OHS AND ENVIRONMENTAL POLICY
Apn Paper & Logistics regularly reviews the environmental / OHS hazard sources of its logistics services; in line with its goals and objectives, to continuously improve its environmental and OHS performance, to prevent environmental pollution by using environmentally friendly and OHS-free technologies in its activities, to create a healthier and safer working environment, to prevent possible occupational accidents and occupational diseases, and comply with the legal and other responsibilities in force for environmental and OHS activities.
CUSTOMER FEEDBACK POLICY
Apn Paper & Logistics establishes effective communication channels to understand customer needs and respond quickly. It is committed to responding and concluding all positive or negative notifications in accordance with the laws, international transportation rules and company procedures, and continuously improving the process of handling customer complaints with its customer-oriented employees.
To create sustainable collaborations that create mutual value.
HUMAN RESOURCES POLICY
To ensure the employment of the right people regardless of religion, language, race, gender, disability, to increase employee satisfaction, to increase their loyalty and productivity to the organization, to ensure the participation in decision-making by creating an environment that allows them to develop themselves.
Ensuring that information is shared between all stakeholders in the horizontal, vertical and cross direction with appropriate tools and at the right time.
To meet the expectations of the society and to be a lawful company, to produce and implement exemplary Corporate Social Responsibility projects.
FINANCIAL AFFAIRS POLICY
To carry out the effective receivables tracking and collection of the revenues obtained from its main activity, to ensure the liquidity obtained, to provide financial resources with minimum costs when necessary and to fulfill our obligations on time; record company activities in accordance with legal regulations, generally accepted principles, UFR standards and TM standards, and produce real, reliable financial statements showing the results of operations.
To provide the right products and services at the right time, in the right quantity, in the right place, in the right way and at the right price.
To create the infrastructure of electronic documentation whenever possible, to facilitate access to information and to ensure security.
Keeping operational efficiency at the highest level by using the latest technology.
ASSET MANAGEMENT POLICY
To ensure that the buildings, equipment and materials serve with optimum cost and quality within optimum product life cycle periods.
Sponsorship support is given to those whose mission and activities are successful from educational institutions, student clubs, amateur sports clubs and non-governmental organizations that contribute to the development of the sector.